Shipping policy
Shipping Policy for [STORE NAME]
Effective Date: 19 MAY 2026
Thank you for shopping with Pandalix.com. Below is our shipping policy to help you understand how orders are processed and delivered.
1. Order Processing Time
Orders are typically processed within 24 Hours after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
2. Shipping Methods
We offer multiple shipping methods depending on your location and product availability.
Available shipping options will be shown at checkout.
3. Delivery Timeframes
Estimated delivery times:
- Domestic Shipping: 7 Days
- International Shipping: 15 Days
Delivery times are estimates and may vary due to carrier delays, customs, weather conditions, or high order volume.
4. Shipping Costs
Shipping costs are calculated at checkout based on destination, package weight, and shipping method selected.
5. Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Please allow up to 24 Hours for tracking updates to appear.
6. Delivery Issues and Delays
If your order is delayed, lost, or marked as delivered but not received, contact us at hello@pandalix.com
We will work with the shipping carrier to help resolve the issue as quickly as possible.
7. International Shipping
International customers may be responsible for customs duties, taxes, or import fees charged by their country.
Pandalix is not responsible for customs-related delays or charges.